Print Service

The UniPrint service allows users to print, copy and scan documents using the Multi-Function Printers (MFP) located around campus. Print jobs can be sent to a Multi-Function Printer using the UniPrint Portal or at PC's (PC Suite), Email (through your University of Galway e-mail account) or Personal email  (max file size is 30MB)

Your print job then has to be released at a printer, by you, at which time the cost of printing will be taken from your Print Credit.

UniPrint can be accessed from any device, whether on-campus or off-campus, including PCs, laptops, mobile phones, tablets, and other devices. You can submit print jobs using either (max file size is 30MB):

Users must have:

• • UniPrint can be accessed from any device, whether on-campus or off-campus, including PCs, laptops, mobile phones, tablets, and other devices. 
  • A valid Campus Account and sufficient print credit
  • For email printing, the user must submit the job either directly on the UniPrint Portal, or from their University email or personal email

Printing from Non University Email in Default Settings (Black & White)

For fast, straightforward printing with default settings

1. Create or Use an existing email from any email account (gmail, yahoo, outlook e.t.c)
2. Attach the document you wish to print (maximum 30MB attachment size)
3. Send it to: uniprint@universityofgalway.ie
4. Check your inbox for a reply email containing a link to register your personal email address to your University campus account
5.    Once you successfully Sign in using your campus ID, you will get a notification
6.  Proceed to print your document or customize the print settings on the portal to suit your need.
   N.B: Your document will be printed with default settings: black and white, single-sided if you not change the settings on the portal
7. Release your print job at any Print Release Station, see locations here. 

Printing with Customised Settings (Optional)

For printing with specific requirements

1. Create an email from any email account as outlined above
2. Attach the document(s) you wish to print (maximum 30MB attachment size)
3. Send it to: uniprint@universityofgalway.ie
4. If using a non-University email: Check your inbox for a reply email containing a link to connect your personal account to your University campus account
5. Visit the UniPrint portal at https://uniprint.universityofgalway.ie
6. Log in using your Campus Account Staff or Student ID (not email address) and password
7. Modify your settings:
   • Single-sided or duplex (double-sided) printing
   • Number of copies
   • Colour or black and white printing 
8. Release your job at any Print Release Station, see locations here.

Printing Directly from the Portal

For direct file uploading without email

1. Visit the UniPrint portal at https://uniprint.universityofgalway.ie
2. Log in using your staff/student ID (not email address) and password
3. Upload your document directly (maximum 30MB file size)
4. Configure your print settings:
   • Single-sided or duplex (double-sided) printing
   • Number of copies
   • Colour or black and white printing
5. Submit your print job
6. Release your print job at any Print Release Station, see locations here.

Click upload to select your document

Change print settings such as colour or black and white, single or double-sided (duplex), and the number of copies.

N.B: Default print colour is Black and White. You will have to change to colour if you need your document in colour

Email Printing

Email Printing allows you to submit a print job by attaching a document to an email. The email is then sent to one of two email addresses (Black and white or Colour).

What do I need to use email printing?

You must submit your print email from an University of Galway email account. It can be submitted from a PC, either on-campus or off-campus. You can also submit email print jobs from any mobile device, such as laptop, iPhone, Android phones, iPads etc. The only requirement is that you are logged into your University of Galway email account.

How do I print using email printing? 

Do the following:

• Log into your University of Galway email account
• Create an email
• Attach the document you wish to print (see below for a list of document types which can be printed)
• Send it to one of the following email addresses:
  • bwprint@universityofgalway.ie (for monochrome printing)
  • colourprint@universityofgalway.ie (for colour printing)
  • bwduplexprint@universityofgalway.ie (for double-sided monochrome printing)
  • colourduplexprint@universityofgalway.ie (for double-sided colour printing)
• Release your print job at any Print Release Station - see campus map on the NUIG Mobile App for printer locations.

What documents can I print with email printing? 

You can print the following document types:

• Microsoft Office documents (Word, Excel & Powerpoint)
• Openoffice (Doc, Spreadsheet & Presentation)
• PDF
• JPG, GIF, PNG, TIF, BMP

Features & Restrictions

• Apple image files have a filetype = JPEG. These cannot be printed
• A 17MB attachment limit applies to these documents
• If your email signature contains any graphics, such as the college logo, the print server will also see this as an attached document and submit it for printing. This occurs when the image size is greater than 6 kilobytes in size. You can, of course, choose not to print it when releasing the document you wish to print
• All document will be printed single-sided (simplex)

University Staff having a University managed PC can install print service to print directly from their PC. To install print service

Search for 'Run' (without the quote) and type in the dialogue box

\\printservice.nuigalway.ie

Once the window open, look for and double-click BW_Release (for Black and White print) and thereafter Colour_Release (for Colour print)

Wi-Fi Printing

Wi-Fi printing is available to users connected to the Eduroam network.

Who can use the service?

Staff or students that are connected to the Eduroam network.

What do I need to access the service?

• Print Credit - it can be purchased from print kiosks or via the online print credit system.
• Eduroam connection - connect your Macintosh or Windows laptop following these instructions. 
• Wireless Print Package*   
  You MUST install a wireless print package.  Click the relevant link for details on 
  
  (i) how to install the wireless print queue package and 
  (ii) how to print to a wireless print queue*. 
• The wireless print package will install two print queues on your laptop: Wireless_BW_Release  & Wireless_Colour_Release.  

Important - Print jobs sent to wireless print queues 
Jobs sent to wireless release queues don't print directly  They are held in the wireless release queue for 24 hours until  released by you from a print release station.  Click this link for full details on print release stations and their location. 

* Note: Your Campus Account User ID and Password are required to submit print jobs to the Wireless Release Queues and to release them from print release stations.    

Removing the Wireless Print Package

Wireless print package can be removed by following these instructions. This typically only takes a few minutes to complete.

How do I send a file to a print queue with installed Printer?

1. Right click (or press Ctrl + P on your keyboard) to print a document
   
2. Select either Wireless_BW_Release or Wireless_Colour_Release 
   
   
   
   
3. Enter your campus account ID number when prompted.
   
   
   
4. You will be asked to confirm that you accept the charges on your print credit account, click 'OK' if you would like to print.
   

Microsoft Edge instructions:

1. Right click (or press Ctrl + P on your keyboard) to print a document
   
2. Select either Wireless_BW_Release or Wireless_Colour_Release 
   
   
   
3. Enter your campus account ID number when prompted.
   
   
   
4. You will be asked to confirm that you accept the charges on your print credit account, click 'OK' if you would like to print.
   

Internet Explorer instructions:

1. Right click (or press Ctrl + P on your keyboard) to print a document
   
2. Select either Wireless_BW_Release or Wireless_Colour_Release and click Print.
   
   
   
   
3. Enter your campus account ID number when prompted.
   
   
   
4. You will be asked to confirm that you accept the charges on your print credit account, click 'OK' if you would like to print.
   

Print Credit

Students must purchase Print Credit before printing
Staff must be associated with a Budget Code/Cost Centre before printing

Purchasing Print Credit Online

You can purchase print credit online at printcredit.nuigalway.ie.

1. Click on 'Top-Up Your Own Credit'.
2. Input your User ID and your Campus Account Password.
3. Click on 'Online Top-up'.
4. Fill in the amount you wish to credit to your account (€10.00 minimum) and you will be redirected to a secure payment page for you to enter your credit or debit card details.

The print credit will be immediately added into your account.

Checking Credit Balance

You can check your print credit balance online at printcredit.nuigalway.ie.

Purchasing Print Credit From Cash Kiosks

Credit can also be purchased from Print Kiosks located in: the Print Release Room 104, Chemistry, opposite the Arts and Science PC Suite in the Arts & Science Building, the front foyer in the Cairnes' Building, the Engineering Building and also in the James Hardiman Library.

1. Scan your card or login manually using the touch screen monitor.
2. Your balance will be displayed, insert the notes or coins to credit your account.
3. Your balance will be updated on the screen and available to user immediately.

Checking Credit Balance

You can check your print credit balance online at printcredit.nuigalway.ie.

Costs for printing

Print Cost

 Copy Cost

 Scan Cost